Privacy Policy

This Privacy Policy explains how Kivo collects, uses, and protects any information you provide while using our website.

Kivo is committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using this site, you can rest assured it will only be used in accordance with this statement. We may update this policy occasionally by revising this page. Please check back from time to time to ensure you are satisfied with any changes.

INFORMATION WE COLLECT

We may collect the following details:
• Full name
• Contact details including email address and phone number
• Postal/shipping address
• Facebook profile information (if login via Facebook is used)
• Other details related to surveys, offers, or promotional activities

HOW WE USE YOUR INFORMATION

We collect your data to understand your needs and provide you with a better experience. Specifically, we may use your information for:
• Internal record keeping
• Improving our products and services
• Sending promotional emails about new arrivals, offers, or other content we think you’ll find interesting — only with your permission
• Contacting you occasionally for feedback or market research via email or mail
• Customizing the website experience based on your interests

SECURITY

We are dedicated to keeping your information secure. We have implemented appropriate physical, digital, and managerial safeguards to protect the data we collect online from unauthorized access or disclosure.

COOKIES

A cookie is a small file placed on your computer’s hard drive (with your consent). Cookies help us analyze web traffic and enhance your experience on our site by remembering your preferences.

We use traffic log cookies to determine which pages are most visited, helping us improve content and navigation. These cookies are used strictly for statistical analysis and do not remain stored after analysis is complete.

Cookies help us serve you better by tracking what pages are helpful or not. They do not give us access to your computer or personal data unless you choose to share it with us.

You can choose to accept or decline cookies. Most browsers accept them by default, but you can change your browser settings to decline cookies if you prefer. However, this may affect your experience on the site.

GOOGLE AUTHENTICATION

If you log in using your Google account, we access your Google profile information once at the time of login. This is only used to fill in your account details if you’re a new user. You can view and update this information anytime under the “My Account” section of our website.

CONTACT US

If you have any questions about our privacy practices or wish to make a request or complaint, feel free to contact us by email or through direct message on our official Instagram page.