Terms of Service
Welcome to Kivo – Official Online Store. Throughout this website, terms like “we”, “us”, and “our” refer to Kivo. By accessing this website or purchasing from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies linked or referenced here.
By visiting our site and/or purchasing something from us, you are engaging in our “Service” and agree to comply with these Terms. These Terms apply to all users, including browsers, customers, vendors, merchants, and content contributors. Please read these Terms of Service carefully. If you do not agree to them, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to them. We may update these Terms at any time. The latest version is always available on this page. By continuing to use the site, you accept any changes. Our store is hosted by Shopify Inc., which provides us with the platform to sell our products and services online.
1. Online Store Terms
By using this site, you confirm that you are of legal age in your area or have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you must comply with all applicable laws. Violation of any part of these Terms may result in immediate termination of your access.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding payment info) may be transferred unencrypted and adapted to meet technical requirements. Payment details are always encrypted during transfer. You agree not to duplicate, sell, exploit, or misuse any portion of the Service without our written permission. Section titles in this agreement are for reference only.
3. Accuracy, Completeness & Timeliness
We do not guarantee that all information on this site is accurate, complete, or current. Content is provided for general information and should not be the sole basis for decision-making. We may update information, but we are not obligated to do so.
4. Modifications to Service & Prices
Prices for products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time, without liability. We are not responsible for any price or service changes affecting you or third parties.
5. Products & Services
Some products may only be available online and in limited quantities.
We try to display product colors and images as accurately as possible, but cannot guarantee your monitor’s display is accurate. We may limit or cancel orders and reserve the right to discontinue any product at any time. We do not guarantee that the quality of any products or services will meet your expectations.
6. Billing & Account Information
We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide complete and accurate purchase and account information and to keep it updated. For shipping-related questions, please refer to our Shipping Policy.
7. Optional Tools
We may offer access to third-party tools that we neither monitor nor control. You acknowledge that use of such tools is entirely at your own risk. Future tools and features will also be subject to these Terms.
8. Third-Party Links
Some content, products, or services may link to third-party websites. We are not responsible for examining or evaluating their content and will not be liable for any third-party materials or websites. Review their terms and privacy policies before proceeding with any transaction.
9. User Comments & Submissions
If you send us feedback, creative ideas, or suggestions (whether requested or not), you grant us full rights to use, copy, and distribute them without restriction or obligation. We are not responsible for monitoring or removing content posted by users, but we may do so at our discretion. You are responsible for ensuring your comments are respectful, legal, and do not violate any third-party rights.
10. Personal Information
Your submission of personal data through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
Occasionally, information on our site may contain typographical errors or inaccuracies. We reserve the right to correct any errors and update or cancel orders if any information is inaccurate, even after an order is submitted. We are not obligated to update any information unless required by law.
12. Prohibited Uses
You are prohibited from using the site or its content for:
• Unlawful purposes
• Violating regulations or laws
• Infringing on intellectual property
• Harassment or abuse
• Uploading viruses or harmful code
• Spamming, phishing, or scraping
• Interfering with site security or function
• We may terminate your access for violating these rules.
13. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free. The service and all products are provided “as is” without warranties of any kind. Kivo shall not be liable for any injury, loss, or damages, including lost profits, arising from your use of the Service.
Where certain jurisdictions do not allow limitations, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to defend and hold harmless Kivo, its affiliates, and employees from any claim or demand due to your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, it shall not affect the validity of the remaining provisions.
16. Termination
These Terms remain in effect until terminated by you or us. You may terminate by notifying us that you no longer wish to use our services. We may also terminate your access if we suspect you have violated any part of these Terms.
17. Entire Agreement
These Terms, along with any posted policies, constitute the full agreement between you and Kivo, replacing any prior agreements.
18. Governing Law
These Terms are governed by and interpreted according to the laws of Pakistan.
19. Changes to Terms of Service
We reserve the right to modify these Terms at any time. Changes will be posted on this page.
Your continued use of the site after changes constitutes your acceptance of those changes.
